Welcome Bonus
100% up to €200 + 50 spins
Minimum deposit €10
Wagering
35× deposit + bonus
Validity
30 days
Min deposit
€10
Withdrawal cap
€50,000/month

Contact Bwin Casino

For assistance with your Bwin Casino account, email support@bwincasino.wtf. Our support team can help with general account questions, payment queries, technical problems and responsible gambling requests.

Bwin Casino operates under licences issued by the Malta Gaming Authority (reference MGA/CRP/688/2019) and the Gibraltar Gambling Commission, and the platform carries eCOGRA certification for player protection and fair gaming standards.
On this page
  1. How we can help
  2. Get in touch by email

Welcome Bonus100% up to €200 + 50 spins

  1. OperatorElectraWorks Limited
  2. OwnerEntain Operations Limited
  3. Established1997 (casino launched 2001)
  4. Games700+ pokies, live casino, poker room

How we can help

Please contact support whenever you need help understanding or using your account. Common reasons to get in touch include:

  • Account access, profile details and verification questions
  • Deposit, withdrawal and payment-related queries
  • Questions about bonus terms and promotional conditions
  • Technical problems with the website or your account
  • Requests relating to safer gambling, account restrictions or taking a break

Support usually replies within 24 hours, although response times can vary depending on the nature and volume of requests. Sending complete information at the start can help the team review your question more efficiently.

Get in touch by email

To contact Bwin Casino support by email, write to support@bwincasino.wtf. Use a clear subject line and explain what you need help with. If your message concerns an account, include the account email address or username so support can identify the relevant details.

  • Your account email address or username
  • A short description of the issue or request
  • Relevant dates, transaction references or error messages where available
  • Screenshots if they help show the problem

For your security, do not include your password or unnecessary full payment details in an email. If you are contacting support about responsible gambling, state clearly what assistance or account change you are requesting.