Cookies Policy | Bwin Casino

About cookies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device when you visit. They allow the website to recognise a device, remember certain information and support website functions. Similar technologies can include pixels, tags, local storage and software development tools that perform comparable functions.

Bwin Casino may use cookies and similar technologies to help the website operate, improve performance, remember your preferences and understand how visitors use the website. Some technologies may be placed by Bwin Casino, while others may be placed by carefully selected service providers that support website operations, measurement, security or advertising activities.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be associated with account, device or usage information that we hold. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable Australian privacy requirements.

The cookies used on a website can change over time as features, services and legal requirements develop. For this reason, the categories and examples described in this policy are general explanations rather than an exhaustive list of every cookie that may be used at any particular time.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for core website functions. They may help with account access, secure sessions, navigation, fraud prevention, load balancing, consent management and other technical operations. Without these cookies, parts of the website may not work properly or may not be available. Because they support essential functions, they may not be capable of being switched off through the website's preference tool.

Functional and preference cookies

Functional cookies help remember choices you make while using the website. For example, they may remember language, region, display or other settings so that you do not need to make the same selection every time you return. If you refuse these cookies, some convenience features may not operate as intended, although you may still be able to access core parts of the website.

Performance and analytics cookies

Performance and analytics cookies may help us understand how visitors interact with the website. They can provide information such as which pages are visited, how long pages take to load, whether links are used and whether technical errors occur. This information is generally analysed in aggregated or pseudonymised form and may be used to improve navigation, content, functionality and website performance.

Security and risk-management technologies

Cookies and similar technologies may be used to protect the website, accounts and users. They can assist with detecting unusual activity, preventing automated abuse, supporting authentication, managing secure sessions and reducing the risk of fraud. These technologies may collect information about a device, browser, session or interaction with the website for security and operational purposes.

Advertising and marketing cookies

Where applicable, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand interactions with promotional content and present information that is more relevant to your interests. These cookies may be used by Bwin Casino or by third-party advertising and measurement providers. They will be used subject to the choices available through the website and applicable requirements.

How cookies are used

Depending on the circumstances, cookies may be used for several purposes. These purposes can include enabling secure website functions, maintaining a session while you move between pages, remembering consent choices, supporting account and login processes, detecting suspicious activity, improving website design, measuring technical performance and understanding general visitor behaviour.

To make the website available and support essential technical functions.
To keep pages, sessions and account-related features secure.
To remember selected preferences and make the website easier to use.
To monitor performance, identify faults and improve website content.
To understand general traffic patterns and how website features are used.
To support responsible security, fraud-prevention and risk-management processes.
To measure the effectiveness of communications or advertising, where permitted.
To maintain records of cookie choices and other privacy preferences.

The information obtained through cookies may be combined with information collected when you use the website, create or access an account, contact support, or interact with particular features. We only intend to use this information for legitimate business, security, operational, compliance or service-related purposes, and in line with our Privacy Policy.

Some cookies are session cookies, which are deleted when you close your browser. Other cookies are persistent cookies, which remain on your device for a period of time or until you delete them. The period for which a cookie remains may depend on its purpose, the technology provider and your browser settings. We do not describe fixed expiry periods here because these may change as the website and supporting services are updated.

Managing your cookie preferences

Where a cookie preference tool is available, you can use it to review or change your choices for categories of cookies that are not strictly necessary. Your selections may be stored in a cookie so that the website can remember them. If you clear your cookies, change devices or use a different browser, you may need to make your choices again.

You can also manage cookies through the settings in your web browser. Most browsers allow you to view, block, delete or restrict cookies. Browser settings may allow you to block all cookies, block third-party cookies only, delete cookies when the browser is closed, or receive a notification before a cookie is stored.

Open your browser's privacy or security settings.
Review the available cookie, tracking or site-data options.
Choose whether to allow, restrict or delete cookies.
Close and reopen the browser if required for the change to take effect.
Review the settings again when using a different device or browser.

Blocking or deleting cookies may affect how the website works. You may be unable to use some features, remain signed in, save preferences or complete certain activities in the usual way. Disabling cookies may not remove all forms of online measurement or prevent every type of technology from operating. For this reason, browser controls and website controls may not provide identical results.

If you use a device shared with other people, you should consider whether your cookie settings could affect their experience or expose information about your browsing activity. You should also take reasonable steps to protect your device, including using current software, secure passwords and appropriate security settings.

Third-party technologies and policy updates

Some parts of the website may rely on third-party services. These providers may use cookies or similar technologies to deliver functions such as analytics, security, content delivery, payment support, customer service or campaign measurement. Third parties may process information under their own privacy policies and terms. You should review those policies where relevant to understand how the providers handle information and how their controls operate.

The website may contain links to external websites, applications or services. A link does not mean that Bwin Casino controls the external service or accepts responsibility for its cookies, privacy practices or content. Once you leave the website, the privacy information provided by the relevant third party will apply.

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies used, service providers, business practices or applicable legal requirements. When changes are made, the updated version will be published on this page with a revised date or other appropriate notice where required.

You should check this page periodically so that you remain informed about how cookies and similar technologies may be used. If a material change requires a new choice or notice, we may provide that notice through the website or another appropriate channel.

Questions and privacy requests

If you have a question about this Cookies Policy, want to understand how your information is handled, or wish to exercise a privacy right that may apply to you, please use the available support or privacy request channel provided on the website. We may need to verify your request before taking action and may retain limited information about the request for security, record-keeping and compliance purposes.

This Cookies Policy is intended to provide clear general information for visitors and players in Australia. It does not override any applicable website terms, privacy notice, account conditions or legal requirement. If there is an inconsistency between this policy and a specific notice presented when a cookie is collected, the more specific notice will apply to that collection.